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- Refund request
Request a refund.
Tell us which charge and why. A person reads every request and replies within one business day.
What happens next. Three steps, no call.
- 01Send this form. Use the email on your WavyCloud account so we can find the charge.
- 02We reply. Within one business day, with a decision or one question.
- 03Stripe refunds your card. Banks usually take 5 to 10 business days to show it.
We refund under the Make-It-Rain Guarantee, for a renewal you asked us to stop before it happened, and for billing mistakes. Cancelling on its own stops the next renewal and keeps your plan to the end of the period. The details are in our cancellation and refund policy.